The Post Office.

[Katelb]

I have occasion to post small packages, sometimes several times a week,and whilst I am aware that 'The Post Office' has now become more than what its' name suggests, I strongly object to being told ...every time I post something.... that 'we can guarantee it for next day ' etc. etc. when I have specifically asked for 'first class and proof of posting please' and once I have persuaded them that first class is what I want,they then launch into a long rigmarole of 'do I want to change my ISP, can they save me money on my phone bill,do I want holiday insurance' and hundreds of other things.
I don't know if I am being unreasonable,but I bitterly resent this and with a queue a mile long ,it is a waste of time.Added to all this unnecessary questioning,there is a TV screen playing through ALL the options the cashier tries to sell you.

Isn't it time we were allowed some freedom of choice?:eek:

[sheddie]

I too use the Post office quite a lot for small packages and know just what you mean, I get just the same.I don't really like discussing my business either with a queue behind me listening.I think we know what we want so stop offering us what we don't want. X

[Ivy]

Going in saying: "I only want what I ask for" wouldn't be an option for you well behaved English ladies would it?:rolleyes:

[Redstart]

It sounds awful! I go in the post office, ask for four A Post stamps, am given the stamps, pay for them, walk out. Thank goodness!

[eleanor2]

thank goodness our post office is quite good.did go in for euros last year and ended up coming out with a years travel insurance.i am not usually a soft touch .the insurance was a good deal

[Katelb]

Ivy,I have tried wording it every way I can think of in order to exclude the possibility of them forcing an option onto me,believe me,it doesn't make a scrap of difference!!! so I simply repeat what I asked for originally and eventually,I get it.I think next time it happens,I shall become ever so slightly abrupt and say " what did I just ask for? because that is what I would like".!!! It has now become a challenge !!

[Crocus]

Take it on Kate!;)

[Oola]

Perhaps you could write to the postmaster or postmistress about it? I can understand that the post office sometimes need to diversify, however being bombarded with a sales pitch every time you go in must be a complete headache. Luckily my post office is a case of you get what you go in for. No smiles, no greetings, no sales pitches. Grim, but functional!

[Healing Hands]

We are losing our Post office, have put a thread about it in rual issues

[franbee]

In retail terms it's called link selling. We are supposed to do it at work too, but I get very irritated when shoe shops ask me if I've got the matching shoe cleaner.

[SummerSkye]

Our PO staff are a bit like Oola's grim but efficient. I could not stand to be bombarded with all that everytime I visited there. Maybe just a "sorry I'm not interested, (just the stamps please) " as soon as they start, like I do with door to door people.

[Katelb]

I am going to try saying" when I want to invest in any of your services,I will ask YOU for the details,meantime ........." whatever it is I have gone in for.

I used to have to fend off medical reps,and that particular response always worked with them,they learned not to waste both mine and their time!!